Privacy Policy Huat88 — Your Data, Our Responsibility

Huat88 ("we", "Platform", or "company") respects the privacy of every individual who uses our services. This Privacy Policy is designed to transparently explain how we collect, use, store, and protect your personal information when you register and use the huat88.vip platform.

We believe transparency is the foundation of trust. This document is written in plain language — free of excessive legal jargon — so you can truly understand your rights and how we handle your data.

This policy covers all huat88 service channels including the main website, mobile app, and any official communications we send to you. It should be read together with Terms and Conditions huat88.

We collect various types of information depending on how you interact with the huat88 platform. The following are the main categories of data we collect:

We do not collect sensitive information such as biometric data, health information, or religious beliefs unless specifically required by applicable law.

Every piece of data we collect has a clear and legitimate purpose. We do not use your data for any purpose other than those stated below:

• Account management: Creating, verifying, and maintaining your member account, including the identity verification (KYC) process required by regulations.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Service delivery: Ensuring you can access all games, promotions, and platform features you are entitled to enjoy.
• Security & fraud prevention: Monitoring suspicious activity, preventing unauthorised access, and safeguarding platform integrity against misuse.
• Service communications: Sending important notices about your account, platform updates, or policy changes that affect you.
• Marketing (with consent): Sending promotional information and exclusive offers only if you have consented to receive them. You may withdraw this consent at any time.
• Platform improvements: Analysing usage patterns in aggregate and anonymised form to improve the overall user experience.
• Legal compliance: Fulfilling reporting obligations to the relevant authorities in accordance with applicable legal requirements.

Huat88 does not sell, rent, or disclose your personal information to any third party for their commercial purposes. However, in the course of operating the platform, we may share data with the following categories of parties on a strictly need-to-know basis:

• Payment service providers: Financial institutions, eWallet providers (Touch 'n Go eWallet, Boost, GrabPay), and payment gateways that process your transactions. They receive only the minimum data required to complete each transaction.
• Game software providers: Game developers (such as Pragmatic Play, Evolution Gaming) may receive anonymised player IDs for game technical maintenance purposes.
• Cloud service providers: The huat88 platform uses secure cloud infrastructure to store and process data. All providers are bound by strict data protection agreements.
• Legal authorities: We will disclose data when required by a valid court order, law enforcement agency request, or relevant regulatory body.
• Fraud prevention: In cases of suspected fraud or money laundering, we reserve the right to share relevant information with the appropriate authorities.

All third parties we work with are bound by strict confidentiality agreements and must comply with data protection standards no less rigorous than our own.

Huat88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for basic platform functions such as maintaining login sessions and security. These cookies cannot be disabled as the platform will not function without them.
• Performance cookies: Collecting information on how you use the platform (pages visited, time spent) to help us improve the user experience. This data is collected in aggregate and anonymised form.
• Functional cookies: Saving your preferences such as language, display settings, and game preferences so you do not need to reset them each time.
• Analytics cookies: Helping us understand website traffic and usage patterns through internal analytics tools. This information is used solely for platform improvement purposes.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the huat88 platform.

We continuously invest in security infrastructure to ensure your data remains protected at all times. Our technical and organisational security measures include:

• End-to-end encryption: All sensitive data is encrypted using TLS 1.3 during transmission and AES-256 at rest.
• Multi-layer firewall: Our infrastructure is protected by a Web Application Firewall (WAF) and Intrusion Detection System (IDS) operating 24 hours a day, 7 days a week.
• Data segregation: Financial data and personal data are stored in separate databases with different access controls to minimise the risk of exposure.
• Continuous monitoring: Our security team monitors systems in real time to detect and respond to any threats or anomalies.
• Staff training: All huat88 staff undergo regular cybersecurity awareness training and are subject to strict data usage policies.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within the timeframe required by applicable law.

Huat88 retains your personal data only for as long as necessary for the stated purposes or as required by law. The following are our general data retention guidelines:

• Active account data: Retained throughout your active membership and for 5 years following account closure, as required by anti-money laundering laws.
• Financial transaction records: Retained for a minimum of 7 years for tax compliance and financial audit purposes in accordance with Malaysian legal requirements.
• Security logs: Retained for 12 months to assist investigations in the event of a security incident.
• Support communication data: Retained for 2 years from the date of last interaction.
• Cookie data: Depending on the type of cookie — from the current session (session cookies) to a maximum of 12 months (persistent cookies).

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you.

As a data subject, you have the following rights under Malaysia's Personal Data Protection Act (PDPA) and our policy:

To exercise any of the above rights, please contact our customer support team via Live Chat. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days with prior notice to you.

The huat88 platform is strictly for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.

If we discover that information from a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.

If you believe a minor has registered on our platform, please contact our support team immediately so we can take the appropriate action.

Huat88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or feedback from members.

When significant changes occur, we will:

• Displaying a clear notice on the huat88.vip homepage before changes take effect.
• Sending notifications via email to the address registered in your account.
• Updating the "Last Updated" date at the top of this document.

Continued use of the huat88 platform after the effective date of any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are here to help through the following channels:

We are committed to responding to all privacy-related enquiries within 3 working days. For more complex complaints or data rights requests, the response period is up to 30 working days in accordance with legal requirements.